1. Introduction
Memphis Residency is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of personal information:
a) Information You Provide Directly
- Full name
- Email address
- Phone number
- Any additional information you voluntarily share through our enquiry or contact forms
b) Information Collected Automatically
When you visit our website, we automatically collect certain technical and usage data through Google Site Kit, which integrates the following Google services:
- Google Analytics — collects data on how you interact with our website, including pages visited, time spent, and navigation paths, to help us improve user experience.
- Google Search Console — provides insights into how our website appears in search results and how users find us.
- Google AdSense — may serve relevant advertisements and track ad performance. This may involve the use of cookies and similar tracking technologies.
- Google Speed (PageSpeed Insights) — monitors website performance and loading speeds.
This automatically collected data may include your IP address, browser type, device information, referring URLs, and cookie identifiers.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide you with information about Memphis Residency properties and services.
- To keep you informed about updates, new offerings, or relevant information related to Memphis Residency, where you have consented to receive such communications.
- To analyse website traffic and user behaviour in order to improve the performance and user experience of our website.
- To measure the effectiveness of our marketing and advertising efforts.
- To comply with legal obligations and enforce our Terms and Conditions.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, primarily through Google Site Kit services. Cookies are small text files stored on your device that help us understand how you use our website and deliver a better experience.
The types of cookies used on our website include:
- Essential cookies — necessary for the website to function correctly.
- Analytics cookies — used by Google Analytics to collect anonymised usage data.
- Advertising cookies — used by Google AdSense to serve relevant advertisements.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. For more information on how Google uses data collected through its services, visit google.com/policies/privacy/partners.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:
- With Google, through Site Kit services (Analytics, Search Console and Speed), as described in Section 4.
- With service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
- Where required by law, court order, or regulatory authority.
- In connection with a merger, acquisition, or sale of assets, in which case you will be notified in advance.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Enquiry data is typically retained for a period of up to 24 months. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal data.
- The right to withdraw consent for data processing at any time.
- The right to object to or restrict certain types of data processing.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over their content or data practices.
10. Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the enquiry form on our website or reach out to our team directly.